Shipping Policy
At Vortix, we aim to ensure a smooth and timely delivery process for all orders. The total delivery time is calculated from the moment your order is placed to the time it reaches your doorstep. This total delivery time consists of two components: processing time and shipping time.
Processing Time
Processing time refers to the period required to prepare your order for shipment. This includes:
- Preparing your items.
- Conducting quality checks.
- Packing the items for delivery.
Our typical processing time is 1-2 business days. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Time
Shipping time is the estimated duration for your order to travel from our warehouse to your delivery address.
Shipping Methods
- Priority Shipping: Approximately 70% of orders are delivered using priority shipping for faster service.
- Standard Shipping: The remaining orders are shipped via standard methods, depending on your location and availability.
Estimated Shipping Time
- 7-9 business days (on average).
Important Notes
- The shipping time listed above refers to estimated business days required for delivery after the order has been shipped.
- These estimates do not include Sundays or public holidays.
- Delivery timelines are based on typical circumstances and are not guaranteed.
- We are not responsible for delays or failures in delivery caused by events beyond our control, such as:
- Natural disasters
- Severe weather conditions
- Customs processing delays
- War or other unforeseen circumstances
Contact Us
If you have any questions about your order or need assistance with tracking, feel free to reach out to us:
Email: info.vortixllc@gmail.com
Phone: +1 315 215 0670
We appreciate your patience and understanding as we work to deliver your order promptly and efficiently.